Frequently Asked Questions
Find answers to common questions about our car rental service.
Booking & Reservations
?How do I book a car?
Select a vehicle and dates and submit a request. You receive a request number and a private status link. Our team confirms the quote, checks your license and insurance and arranges a signed rental agreement and payment directly. Online payments are temporarily unavailable.
?Can I book a specific car?
Yes, you can select a specific vehicle. If it’s unavailable, we will offer a similar option.
?Do you offer same-day rentals?
Yes, same-day rentals are available depending on availability.
Rental Requirements
?What do I need to rent a car?
Only valid US-issued driver’s licenses are accepted. Upload the front and back of your license and your current insurance covering the rental. Optional AI text extraction lets you edit and confirm the details; our team manually reviews the photos and policy before handover. Payment and a refundable deposit are arranged directly with us.
?What is the minimum age?
Age and eligibility requirements are checked for the selected vehicle before approval. Contact our team before booking if you are unsure.
?Do I need insurance?
You must have your own current insurance that covers this rental. We do not currently rent to customers without their own insurance. Call +1 (754) 254-7368 before booking. Our team manually verifies that your policy covers the proposed rental. Automated insurance verification is not currently available.
Pricing & Payments
?What is included in the price?
Daily rental rate. Additional fees or taxes may apply depending on your rental.
?Do you require a deposit?
Yes, a refundable security deposit is required.
?Can I rent for multiple days?
You can request a daily, weekly or longer rental. Availability and the final quote must be confirmed by our team; discounts are not automatic.
Pickup & Delivery
?Where can I pick up the car?
Free pickup and return are available only at our office: 1001 N Federal Hwy, office 238, Hallandale Beach, FL 33009. You can also request delivery.
?Do you offer delivery?
Yes. Hollywood, Hallandale Beach, Sunny Isles and Dania Beach cost $50 per trip; Fort Lauderdale, Miami and Miami Airport (MIA) cost $100 per trip. Delivery and return collection are charged separately. MIA delivery and MIA return collection together cost $200.
?What if my delivery area is not listed?
You can request delivery to an unlisted area when booking. Tell our team your preferred location; availability and the delivery and return collection prices will be confirmed separately before booking confirmation.
?Can I return the car in a different location?
Yes, subject to confirmation. Office return is free; return collection is charged separately at the applicable per-trip rate.
Vehicles
?Are the cars clean and maintained?
Yes, all vehicles are regularly cleaned and inspected.
?What if the car I booked is not available?
We will contact you to discuss available alternatives. A replacement or upgrade is not guaranteed and requires your agreement.
Policies
?Can I extend my rental?
Yes, contact us to extend your rental.
?What happens if I return the car late?
Additional charges may apply.
?Can someone else drive the car?
Only approved drivers are allowed.
Service Area
?Where do you operate?
Office pickup is in Hallandale Beach. Listed delivery areas are Hollywood, Hallandale Beach, Sunny Isles, Dania Beach, Fort Lauderdale, Miami and Miami Airport (MIA). Other areas can be requested when booking, subject to confirmation.